print story print story |  email storylast updated: 1/6/2005

Don't Bug Me

According to one study, workers are interrupted while on their jobs an average of seven times every hour.

Those disturbances are part of the job for Josh Quittner. As the editor of the magazine "Business 2.0", he knows that no matter what he's working on - there will be an interruption.

"At any given moment, I'm balancing meetings with people, emails, instant messages, phone calls, cell phone calls," said Quittner.

That doesn't include the co-workers who simply drop by. A hidden video camera captures 13 people coming in and out of josh's office in just one hour.

"Yeah, it was actually a slow day," said Josh.

While Josh seems to manage it, many people are wondering: How can I get anything done?

"There's so many more interruptions, doing tasks at once, the multi-tasking. The problem is - maybe nothing gets done, everything's put off," said John Challenger, workforce consultant.

The challenge in the workplace is: how do you block out your co-workers without appearing rude? If you have an office door, the solution is easy -- simply close the door and, perhaps, put out a "do not disturb" sign. But if you work in an open office environment, or in a cubicle, it's a bit more difficult to get others to leave you alone.

At Chicago's Quarasan Company, employees have a simple way of telling others to politely 'stay away'. It's called a "focus zone". If employees are working on the educational materials the company creates and don't want to be bothered, a sign does the trick.

"It's a great opportunity to hone-in on what you need to do and know that you won't be disturbed, because people respect your time,' said Tina Mickens, Quarasan.

The message applies right up to the top of the management ladder.

"How many times have you said to yourself: 'If I just had a couple of hours, with nobody bothering me, I could get this done?'" said Quarasan President Randi Brill. "Well, we took away the "if.. just" and we gave people that opportunity and it really works."

That's the no cost solution. For less than $30, companies can buy banners that stretch across cubicle openings. They are called Cubedoors.

"It gives you enough privacy, but also gives some openness, so you're not cooped up," said Diane McMillan, Cubedoor user.

For a high-tech solution, there's something called "pink noise". It's available from Herman-Miller, the office furniture company. Tiny speakers create a whooshing-sound, much like an air conditioner.

The noise masks the sound of the human voice so employees can work oblivious to the conversations of co-workers' around them.

"It's not because there's less noise, it's because the voice is masked, so people are focused on what other people are saying around them," said Peter Kahn, Herman-Miller, Inc.

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